What is Counselling?

Counselling is a process by which we can assess and address any problems which are stopping you living an empowered and fulfilled life. It is a collaborative process it which I will help you to feel safe, I am a empathic practitioner, passionate about enabling meanihngful growth and change. 

Looking after you

GDPR

GDPR regulations mean that I am required by law to share with my clients the information that I hold. This includes: 

• emails

• voicemail messages

• texts between us 

• any written correspondence

Digital records and records of payment, invoices etc. are stored securely and/or on password protected devices.

Our contract is also stored electronically. If I have to use paper copies, these will always be anonymised and a client number will be assigned to you.

Information Sharing

I will not share any information with third parties unless you request this. We will discuss this if it arises.

If required, I may have to share some information for legal purposes. If this occurs, I will discuss this with you unless directed otherwise.

Period of Retention

Session notes and other documents will remain in an encrypted file and password protected for a period of five years from the end of our work and then permanently deleted. 

ICO

As a Registered Data Controller, I subscribe to the Information Commissioner's Office​ regulations. This body sets rules and guidelines regarding data protection and handling.